Total views : 33835

Role of Information Technology in Human Resource Management of SME: A Study on the Use of Applicant Tracking System

Affiliations

  • Globsyn Business School, National Campus, Kolkata, India

Abstract


Today, HR is not treated as a single function. It's a collection of highly specialized capabilities - each with distinct objectives, tasks and needs. There is an ever-increasing pressure on Human Resource (HR) function to support strategic goals and to focus on value adding activities. Organizations have realized the growing importance of using Information Technology (IT) in leveraging their Human Resource (HR) functions. This takes the form of e-HRM (Electronic Human Resource Management). The e-HRM revolution relies on cuttingedge information technology, ranging from Internet-enabled Human Resources Information Systems (HRIS) to corporate intranets and portals. The driving forces are intensifying competition, need to manage workforce on a global level, to improve HR service delivery and to bring cost savings. Applicant Tracking System is one of the emerging areas of application of IT in HRM. This paper investigates the use of Applicant Tracking System (ATS) in a small sized enterprise. The study provides insights into a framework of e-HRM and Human Resource Information System (HRIS) with reference to recruitment as exist in the SME, along with its benefits and limitations. It discusses the impact of ATS on HR process, professionals and jobseekers while suggesting a model of Human Resource Information System (HRIS) based on the operation of ATS. It attempts to identify implications for future research in this field.

Keywords

Human Resource (HR), Recruitment, Electronic Human Resource Management (e-HRM), Human Resource Information System (HRIS), Information Technology, Applicant Tracking System

Full Text:

 |  (PDF views: 8007)

References


  • Ball K. S. (2001), ‘The Use of Human Resource Information Systems: A Survey’, Personnel Review, 30(5/6): 677-693
  • Barron M., Chhabra D., Hanscome R. and Henson R. (2004), ‘Exclusive Panel Discussion: Tips and Trends in HRIS’, HR Focus, 81(5): 6-7
  • Broderick Renae F. and Boudreau John W. (1991), Human Resource Management, Information Technology and the Competitive Edge, Center For Advanced Human Resource Studies (CAHRS), Working Paper Series, Cornell University ILR School
  • Burbach R and Royle T. (2010), ‘Talent on Demand Talent Management in the German and Irish Subsidiaries of a US Multinational Corporation’, Personnel Review, 39(4), p. 414-431
  • Chapman D. S. and Webster J. (2003), ‘The Use of Technologies in The Recruiting, Screening and Selection Processes for Job Candidates’, International Journal of Selection and Assessment, 11(2/3), 113-120
  • DeCenzo David A. and Robbins Stephen P. (2006), Fundamentals of Human Resource Management, Wiley Paperback, August 14
  • Dery Kristine, Grant David and Wiblen Sharna (2006), Human Resource Information Systems (Hris): Replacing or Enhancing HRM, Work and Organizational Studies, The University of Sydney, NSW, Australia
  • Gardner S.D., Lepak D.P. and Bartol K.M. (2003), ‘Virtual HR: The Impact of Information Technology on the Human Resource Professional’, Journal of Vocational Behavior, 63/2, 159-179
  • Gopalia Aakash (2011), Effectiveness of Online Recruitment and Selection Process: A Case of Tesco, Pacific Business Review International (e-Journal), January-March
  • Handlogten Carolien C. (2009), Implementation of E-recruitment: Enablers and Success Indicators from the Master thesis, University of Twente, Faculty of Management and Governance Business Administration
  • Hendrickson A. R. (2003), ‘Human Resource Information Systems: Backbone Technology of Contemporary Human Resources’, Journal of Labor Research, 24/3, 381-394
  • Hopkins B and Markham J. (2003), E-HR: Using Intranets to Improve The Effectiveness of Your People, Gower Publishing Ltd.
  • Hussain Z., Wallace J. and Cornelius N. E. (2007), ‘The Use and Impact of Human Resource Information Systems On Human Resource Management Professionals’, Information & Management, 44(1): 74-89
  • Lengnick-Hall Mark L. and Moritz Steve (2003), ‘The Impact of e-HR on the Human Resource Management Function’, Journal of Labor Research, 24( 3), 365-379
  • Kapse Avinash S., Patil Vishal S. and Patil Nikhil V. (2012), ‘E- Recruitment’, International Journal of Engineering and Advanced Technology (IJEAT), ISSN: 2249 – 8958, Volume-1, Issue-4, April, 82
  • Kishore Krishna, Majumdar Mousumi and Kiran Vasanth (2012), ‘Innovative HR Strategies for SMEs’, IOSR Journal of Business and Management (IOSRJBM), Volume 2, Issue 6 (July-Aug.), PP 01-08
  • Kovach Kenneth A. and Cathcart Jr. Charles E. (1999), ‘Human Resource Information Systems (HRIS): Providing Business with Rapid Data Access, Information Exchange and Strategic Advantage’, Public Personnel Management, 28 (2), 275-282
  • Manzini A.O. and Gridley J.D. (1986), Integrating Human Resources and Strategic Business Planning, American Management Association, New York
  • McLeod, Raymond Jr. and Anctis, Gerardine DeS (1995), A Resource-Flow Model Of The Human Resource Information System, Information Technology Management. 6(3). 20th December 2010. Available from: http://jitm.ubalt.edu/VI-3/article1.pdf
  • Megginson Leon C. (1985), Personnel management: a human resources approach, R.D. Irwin
  • Mishra Alok and Akman Ibrahim (2010), ‘Information Technology in Human Resource Management: An Empirical Assessment’, Public Personnel Management, Volume 39, No. 3 Fall
  • Ngai E. W. T. and Wat F. K. T. (2006), ‘Human Resource Information Systems: A Review and Empirical Analysis’, Personnel Review, 35(3): 297-314
  • Ömer Faruk Ünal and Mehmet Mete (2012), The Impact of Information Technology on Human Resource Practices and Competencies, 3rd International Symposium on Sustainable Development, May 31 - June 01, Sarajevo
  • Orwin Tumuhirwe (2011), Improving Human Resource Management services delivery through information technology: A Case Of Selected Organisations, A Research Report Submitted To Makerere University Business School In Partial Fulfillment Of The Requirements For The Award Of Degree Of Masters In Human Resource Management Of Makerere University, October
  • Othman R. and Teh C. (2003), ‘On Developing The Informated Workplace: HRM Issues in Malaysia’, Human Resource Management Review, 13 (3), 393-406
  • Oviatt, B. & McDougall, P. (1995), ‘Global Start-Ups: Entrepreneurs on a Worldwide Stage’, Academy of Management Executive, 92, 30-43
  • Parry, E. (2006), Drivers of The Adoption Of Online Recruitment - An Analysis Using Diffusion of Innovation Theory, Cranfield school of management. 1 - 13
  • Raymond McLeod Jr and Gerardine Desanctis (1995), ‘A Resource-Flow Model of the Human Resource Information System’, Journal of Information Technology Management, Vol-VI, Number 3
  • Rioux Sheila M. and Berntha Paul (1999), Recruitment and Selection Practices Survey Report, HR Benchmark Group, Issue 2 (Vol. 2), August, Development Dimensions International, Washington
  • Seyal A.H., Rahim Md. M. and Rahman M. N. A. (2000), ‘An Empirical Investigation of Use of Information technology Among Small and medium Business Organizations: Bruneian Scenario’, The Electronic Journal on Information Systems in Developing Countries, 2, 7, 1-17
  • Sharma Sunanda (2012), ‘Role of Information System in Human Resource Management for Global Business Competitiveness’, Gian Jyoti E-Journal, Volume 1, Issue 2, Jan – Mar
  • Strohmeier S. (2007), ‘Research in e-HRM: Review and Implications’, Human Resource Management Review, 17(1): 19-37
  • The Oregon Department of Administrative Services (DAS) (2009), Human Resources Information System Business Case Executive Summary, January
  • Walker Alfred J. (2001), How the Web and Other Trends are Changing Human Resources. In
  • Alfred J. Walker, ed., Web-Based Human Resources. New York: McGraw-Hill
  • Wickramaratna Udani Chathurika (2011), The Role of Human Resource Information Systems in Human Resource Planning in Private Sector Organisations in Sri Lanka, Thesis submitted in accordance with the requirements for the degree of Masters In Information Systems Management, University of Colombo
  • http://www.ehow.com, accessed on 14th June 2013
  • http://en.wikipedia.org, accessed on 20th July 2013
  • http://www.worldconcertrpo.com/blog/benefits-of-ats, accessed on 9th June 2013
  • www.zoho.rchilli.com, accessed on 28th May 2013

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.